BB&T Complaint - New policy
NORCROSS, GEORGIA -- My son had a student account with BB&T. They have a new policy they have implimented in the past year where they take out withdrawals immediately but hold checks. When it comes to timing on your account--they put through the withdrawals first so they can get their fees. They know EXACTLY what they are doing and are making a ton of money doing it. My son deposited two birthday checks which they held (without informing us) then posted the withdrawals he made against those checks. They charged him $285.00 in overdraft charges. When my husband and son went in to speak with the bank, they gave them a register and said to keep up with your balance in the future. We will.....at another bank. We still can't see where he was overdrawn to begin with even if they held the checks but they are not willing to discuss it any further. It will take him a month to make $285.00 to cover those charges. Please DO NOT BANK WITH BB&T.