ADT Home security systems Complaint - Get a better alarm company than ADT

Review by screw adt on 2010-02-03
ADT has bought out hundreds of small companies and doesn't have the
individual records needed as to how your home was wired up. In addition,
they use free-lance repair people, not their own staff. I got fed up
with their service and went to Broadband (Brinks). I notified ADT
that I was ending their service as of a specific date. They didn't
respond. I e-mailed the company twice but once again they didn't
respond. After threatening to take them to court, and sending them copies of my previous e-mails, they did send me a form letter. They
noted the stop-date as August when it was in February. They only
returned a portion of my yearly prepaid premium. Do yourself a favor and deal with a professional company like Broadband. I'm very satisfied
with their service.

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