Priceline.com Complaint - Error made us miss flight
My fiances mom and I booked tickets to Atlanta Ga through Spokane, WA so we could get to Fort Benning to see my fiance graduate basic training. We booked tickets and printed out itinerary, on the top of the paper work it said Delta. so the morning of the flight we get to the airport and there is a HUGE line at the ticket counter to get checked in for our first flight to Seattle it we stood in the line for over and hour and it was getting closer to out flight time plus we still had to get to security. My fiances mother asked if there was anyway we cud possibly be moved towards the front because we were cutting it really close. the ticket agent told us they did not have a flight going to Seattle even tho out paper work we printed from Priceline said we were flying Delta. the ticket agent looked up our names in the computer and told us we were on horizon/Alaska airlines, even tho nowhere on the paper work at all does it say that. at this point we had to run with all of our luggage to the other side of the airport and by the time we got there we missed our flight. thankfully the ticket agent at the Horizon counter was able to get us on another flight that eventually got us into Atlanta. We almost had a disaster as my fiance graduated at 6 the next morning. Price line needs to be way clearer on which airline they booked you through!!!!
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