Overstock.com Complaint - Ridiculous return policy
I ordered a chaise lounge and the biggest ugliest L shaped couch in two pieces was delivered. The nightmare begins! "I am sorry mam, it will take 5 to 10 business days to come back and pick up the wrong item." Okay, I am having my knee replaced and now, not only do I not have a chaise to sit in, I can't get around my lvivng room! Not only are the people at Overstock.com useless, try finding a number to call. It is impossible. It took the live chat person several tries to get what happened. I very seriously doubt that the "person" on the other end was even human. Here is the really fun part, they won't credit your account for the missing item until they confirm receipt of the "item". Never mind that you paid over 800$ for an item you did not receive, but you then have to wait over a month to get your money back. Never, Ever, Again will I ever purchase anything from overstock.com.