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Nexteve Complaint - Order from Nexteve and your next eve will be ruined!

Review by Mango123 on 2010-02-04
Please do yourself a favor and do NOT order from this company. I ordered a dress for my daughter and when it was delivered she immediately tried it on to find out it was way too short and did not meet the measurements we ordered. After several back and forth emails in which they refused to give us an authorization number for return, and had us take pictures of the gown on my daughter with husband or me holding the measuring tape all different angles, they finally refused to send an authorization number and told us we had measured incorrectly. How they could tell from the pictures is beyond me....but they are obviously a bogus company. The dress was shipped from China, and the label on the box actually had Chinese letters on it, so it was obviously made in a Chinese sweat shop. I have now requested my credit card company dispute these charges, so we are in the middle of that now, wish me luck.
Comments:4 Replies - Latest reply on 2010-02-04
Posted by goduke on 2010-02-04:
Good luck!
Posted by Anonymous on 2010-02-04:
Is it possible that your child grew a bit? Or were the ORIGINAL measurements wrong?
Posted by PepperElf on 2010-02-04:
If a dress is going to be for a special occasion - or even just an every day occasion - I'd much rather go to a store where I can physically try it on and see if it fits. Hoping that it might fit after it arrives can lead to a lot of runaround and grief.

As for the "sweat shop" comment, that one I do have to disagree with you on.
I'm not saying it wasn't made like that - it probably was.

But if the dress had fit properly, would you have cared about the sweat shop at all?
Posted by Anonymous on 2010-02-04:
Peps: (BA)
Does anyone shop for things AT the store anymore?

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