Parkside inn Complaint - Overcharged - Motel

Review by princessof4th on 2001-08-15
MACKINAW CITY, MICHIGAN -- My complaint concerns a motel in Mackinaw City,Mi.-Parkside Inn.
We had reservations for two nights,but needed to change it to one night.They had plenty of vacancies,but because it was a reservation-an agreement was made with the manager,that we would stay one night(3 people)and be charged for one night,at an agreed upon rate.But upon receiving my credit card,found we were charged for two nights-regardless of what they had told us.After calling them& talking to the owner,I was rudely told,you have no receipt,no proof,and was hung up on.
Business practices like this should not be allowed.What happened to honesty and good work ethics?Let alone good customer service?
This apparently is not a trustworthy place to use your credit card--seems to be just a dishonest business over charging thir guests.

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