LivingWell HelathMaster Complaint - Poor Product and Shady return policy - Don't buy!

Review by JElon on 2010-02-05
I ordered this product with great anticipation that it would perform to expectations. It absolutely DID NOT. It worked less well than my 19 year old Osterizer blender (yet it cost $279!!!). I had no problem with originally returning the product however....3 weeks later the money had still not been credited to my account. I had to call to get this rectified (I have to wonder if they do that on purpose). Then a couple days later money had been creditied to my account but it was $40 less than I paid! I called and they said that was for shipping and handling. It only cost me $17 to ship it back and NOWHERE on their site could I find a return policy. The customer service agent found it for me in the FAQ section (should not be there - should be more visible). When I did find it it did not say anything about charging for "Handling" on returns. I complained vigorously and asked for a supervisor and then they credited back the handling. If you want a product that works well go to Target and buy a good blender/smoothie maker and save money and headaches!!!

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