Hydronxatone Complaint - Hydroxatone Company should be Investigated
JERSEY CITY, NEW JERSEY -- Hydroxatone, it's support and it's Management sucks.
I tried this product for 30 days and it didn't work so I returned it, however they will not give me a refund, in the meanwhile they're shipping more products to me and then charged me again for the products. I've called several times a week and I'm not able to speak to anyone, I'm usually on hold for about half an hour at a time, finally, after one week of straight calling, I was able to get someone on the phone after 45 minutes of waiting.
This guy (Jessies) was very rude and dismissive. I told him I was calling about the the product being returned for a month and I have not seen any refund. He said yes he saw the return and is that all I'm calling about. He was not able to give me any answers to my questions about the refund and when I asked to speak to a supervisor, he said I couldn't. He kept putting me on hold, I guess to speak to his supervisor.
I'm going to have this company investigated for fraud. It's ridiculous that a person cannot speak to a supervisor if they're not happy with customer service, I've never heard of this before.
DO NOT TRY HYDROXATONE!!! You will be sorry, it's nothing but a scam and a headache to get your money back.