Comcast Corporation Complaint - Out of USA Customer Service
PHILADELPHIA, PENNSYLVANIA -- I'm highly offended that Comcast & many other major companies, continue to use people outside this country for customer servicing while we have a 10% unemployment rate. I realize the name of the game is money & profits, but people are losing their homes & going hungry due to unemployment. My son is one of those people, he has been out of work for 2 years & lost his home too. Comcast is based right here in the USA, (Phila.,PA,) it's about time they began thinking about the people here & the future of our country. Every time I call a customer service number for help it turns out they are in places like India, Mexico, somewhere in the Middle East & who knows where else. Today when I contacted Comcast, the representative was in the Philipines. In the past I contacted Franklin Mint, it's in Pennsylvania, their customer service dept. is in India & they don't have a number for the corp. offices in PA. Maybe it's about time the government did something to stop these multi-billion dollar corporations from taking jobs out of this country in the name of mega-profits. People come to this country for the 'American Dream', companies need to opened their eyes before there is no 'Dream' left.