[X]
Write ReviewJump to 
2
Helpful
Votes
Votes
Ryobi Complaint - Don't buy Ryobi
Complaint
I purchased a Ryobi line trimmer model ELT1100A from Bunnings at Albury onTuesday the 5th January 2010. After 30 minutes of use it failed to operate.
On Wednesday the 6th I returned it to Bunnings & was asked if I wanted a refund or replacement. I said I would like to take another one. They were very helpful. After 20 minutes of use it also failed to operate.
On Thursday 7th I returned the trimmer to Bunnings. I had made my mind up that I did not want another Ryobi product. The staff were stunned with this event & suggested I take another as this was very unusual. I relented. After 10 minutes of use it also failed to operate. I returned it to Bunnings once again & requested a full refund to which I was obliged.
I was staying 30 minutes from Bunnings so my extra time & travelling was very annoying.
I now have serious thoughts of purchasing any Ryobi products in the future.
I suggest a total recall for this model as there is something definitely wrong.
I would like to know the outcome of this.
Regards
On Wednesday the 6th I returned it to Bunnings & was asked if I wanted a refund or replacement. I said I would like to take another one. They were very helpful. After 20 minutes of use it also failed to operate.
On Thursday 7th I returned the trimmer to Bunnings. I had made my mind up that I did not want another Ryobi product. The staff were stunned with this event & suggested I take another as this was very unusual. I relented. After 10 minutes of use it also failed to operate. I returned it to Bunnings once again & requested a full refund to which I was obliged.
I was staying 30 minutes from Bunnings so my extra time & travelling was very annoying.
I now have serious thoughts of purchasing any Ryobi products in the future.
I suggest a total recall for this model as there is something definitely wrong.
I would like to know the outcome of this.
Regards
Comments:
Posted by Awhina on 2012-01-17:
I purchased a Ryobi ELT1100A electric trimmer from Bunnings on Dec 2011. The string kept breaking - very frustrating. I too thought I had bought a lemon After a bit of research on the web, I replaced the head with a Litt' Juey head purchased from Mitre 10 for $49. Although I am not mechanically minded,I followed the instructions to replace the head on the back of the packet, left off the nut because it wasn't needed. I now have the best weed-eater ever. After 3 hrs of use weed-eating a steep slope next to my house it was still going on the original string. The weeds were about 3 ft high. Our Stihl couldn't do it. Have a great day.
Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.
Company Reps: Post your company response!
