Cruise's and More Complaint - Rip Off and Poor Service
I'm experiencing something similar with them now. I booked a cruise a few days ago. They said you had to buy insurance and then if you decided to cancel it, you would have to write cancel on the invoice and they would re-bill you with a corrected amount. Well ... sounds really fishy ... I told them that and heard a line of crap. Ok .. its now a few days later .. I get all the travel documents, but no invoice. So .. I don't know the amount they are charging for, not only the cruise, but the insurance. You know .. there is something really wrong with this company. Things like this just don't happen with a legitimate company. I will see what happens on Monday, Tuesday, etc. .. but I suspect I will have lots of problems. I have had no problem with Vacations to go in the past. Cruises and More simply had a better rate ... verbally ... we will see how the invoice comes out. I hope I can always cancel, dispute, etc. through American Express. What a lot of worry for nothing. By the way ... good luck on calling these guys ... when I finally got through today, a person who worked there told me that they only had 3 people in the office. Wow .. I really feel more confident now. I really don't think they will be in business much longer.