Abercrombie & Fitch Complaint - Rude Store Manager
FRANKLIN, TENNESSEE -- I purchased a shirt for $39.99. When I returned it, Lindsey the manager of Abercrombie store number 10725 in Cool Springs Galleria mall in Franklin, TN, refused to give me 39.99, and only gave me 28.90 for my shirt, eventhough the shirt was NOT on sale, and ALL THE SHIRTS EXACTLY LIKE MINE were tagged for 49.50. Lindsey was verbally abusive. When I told her that she has no right to talk to a customer that way, she told me that she would call the mall security on me. When I phoned their 888 complaint line (which I had to wait on the phone for about 35 minutes), the rude witch told me they will not over-ride their manager's decision, even if the manager is wrong. I said "what you're saying is that your managers are small "G" in the store and they have nobody else above them", she said "yes". That was end of the talk, so I hung up the phone and promised my self that I will never EVER buy anything from Abercrombie again.