GE Money Complaint - Most unscrupulous international corporation known to me - Credit Card services
Credit Card services - Complaint
I opened this account to handle the costs of my stepson's dental work. The card was issued and we made diligent payments to the account. During one payment, I attached two separate checks, one for the normal monthly payment and a second for nearly $500.00 (surplus money). The second amount was never applied to my account, but the first was. I noticed this immediately in the subsequent monthly statement. I called to track the money and they stated that I should never submit two payment checks in one envelope; their 'slitter/extractor' machine only pulls two pieces of paper from their envelopes. Hence, they report the second check was most likely discarded. Later (three months later) I received a scan (at my request) showing they had cashed that nearly-$500 check, but still had not applied it toward my payment. STRIKE ONE. I continued to make diligent payments on the account. After about 18 months of making payments, the interest rate went from 9% to 30%. STRIKE TWO. Within that same statement, they had tacked on a $2,100 retroactive interest surcharge, which took the card beyond it's credit limit. STRIKE THREE! Would you continue doing business with such an unscrupulous outfit?