Sony Electronics Inc Complaint - FD TRINITRON VEGA model# KD-30XS955 3yr. old lemon
FORT MYERS, FLORIDA -- My husband and I purchased this FD Trinitron Vega Model# KD-30XS955 in June of 2006. We contacted Sony via E-Mail and also via telephone. The representatives we spoke to told us there wasn't anything they could do since the warranty is up. We asked if there was anyway we could be accommodated and all they did was repeat themselves and apologize.
We asked them if they could at least send us a gift card to accommodate us to purchase another Sony TV. Mind you we only asked for a minute amount and for it to state it would only be used towards another Sony TV.
Again, the representative apologized. We have already sent at least four e-mails and spoke to several representatives. What did we get? You got it an apology stating this was all they could do. Sony Policy. VERY DISSATISFIED WITH THE SONY CORPORATION, A BILLION DOLLAR COMPANY AND THEY REFUSED TO MAKE GOOD FOR THEIR LEMON TRINITRON VEGA!!!!!!!!!!!!!