Hewlett-Packard Company Complaint - hp pavilion zv5160
WILKESBORO, NORTH CAROLINA -- First the modem died,now I can't print anything.
This notebook is a piece of crap. Don't buy it!!!
Customer service is a horrible nightmare with hours upon hours on hold. Bad enough the modem died (I bought a USB modem instead of sending the notebook off for repair). But now, nothing will print!!!! The printer is working fine; it is the faulty notebook.
After hours/days of working with the technical specialists, we have determined that I must send this fossil off for repair.
Today was the 5th time that hp promised another pickup in the hotel lobby. Guess what??? They didn't follow through.
I am sick of Hewlett Packard. I'm happy that the people of India have a new prosperous way of life. I can understand every word they say. Too bad they can't arrange to get this horrible notebook shipped out via Fedex!!!!!! What's the problem here????? My notebook died; why can't we get it to the notebook fixers????
Somebody contact me please!!!!