Hewlett-Packard Company Complaint - On the HP merry go round
In upgrading my laptop from Vista to windows 7 everything went smooth as silk. Except for the HP software that runs the printer/scanner/etc.
After hours of searching and trying solutions offered in Hp's 'help' section, and getting nowhere I emailed HP support.
They replied and offered solutions, but none worked. and after a while I felt as if I were communicating with a computer generated, rather than human, support service. It was, and still is, like being on a merry go round. round and round you go but end up in the same place. HP service, support and software, sucks.