Toyota Motor Corporation Compliment - Misinformed/lack of knowledge and failure to maintain properly
ARLINGTON, TEXAS -- I have owned and operated an automotive mechanical and body shop for 30 years now. I personally am a certified master tech and had originally worked for Nissan becoming one of the earliest Nissan Master techs. I served as a substitute teacher for a few auto equipment manufacturers, teaching both in the mechanical and collision trades in night classes when called upon. I have found over the years that there are a significant number of people that bought their cars and never opened their owners manual which came with the car, consequently never knew about the proper operation, care and maintenance of their vehicles. There are also the buyers who think that buying an economy car means that you do not have to maintain them with timing belt replacements and other services necessary.
A properly maintained Camry that I have had come through my shop on a scheduled maintenance basis often saw 250-300 thousand miles without any major repairs, just regular maintenance. Misunderstandings come often from not giving the service writer the proper information needed to address your problem. Case in point, I have a disgruntled customer who feels that because I replaced a drive belt on her car at her request (it needed replacment), it wouldn't start the following morning. The engine spins but won't start."did it do that before it came here?" Yes, but you put a new belt on my car, so you must have fixed it and now it has not remained fixed!" "NOW as with many other shops and dealerships, they are expected to give unconditional warranties on an entire car because they put a wrench to it? We get cars where they had an expensive repair done at a dealership and it quit running on them. They don't want to bring it back!
We often ask if we can see what the other shop had done? The majority of the time their problem is unrelated to the services rendered and often we see notes written on the receipt informing the customer of the very thing that the car ends up being towed into our shop for! Should the other shop be bad mouthed? Many people feel ripped off if they have a problem with a repair and do not want to bring their car back. IT IS YOUR CHOICE AS TO WHETHER YOU WISH TO EXERCISE A WARRANTY WITH THE SHOP THAT DID THE REPAIR.
DO NOT EXPECT TO PRESENT THEM WITH A BILL FROM ANOTHER SHOP BECAUSE IT WILL NOT STAND UP IN COURT! People look at Toyota's and think FOREIGN CAR!
WRONG! Depending on where you live, your neighbor may have built part of your car, truck or the engine! Look at the manufacturers label of you Chevrolet Impala some time MADE IN CANADA! WHY? what is wrong with the same Americans that Toyota, Nissan, Honda and Subaru employ to build cars that our citizens curse because they have foreign names. Check your Dodge Caravan. CANADA! Chevrolet had a joint venture one time in California building Toyota Corolla's and Geo's with American labor! Look at the label on a Geo tracker some time, it ain't made by Americans. Toyota Tundra's are manufactured in Indiana and Texas with American labor, NOT CANADIANs, Mexicans, OR CHINESE! The 381 HP V-8 in the Tundra is built by American workers in Alabama! The trickle down theory? How much do you think Toyota Motor corp affects our economy over all? Remember, shipping, insurance, vendors, technicians, warehouse facilities, dock workers, building contractors and their run off, Dealerships, independent shops as mine,
Auto-zone markets parts for Toyota's which aren't original equipment, but it is the Toyota vehicle being here that created the market which warranted enough call for them to seek out a company that would make a part for the car other than Toyota. I could go on, but I think you can grasp the concept of how positive Toyota Products affect our very economy. In our 30 years of operating, we have found Toyota's to be a top notch product in comparison to most of the competition. A 2000, Impala my mom owned the interior was falling apart, the paint had faded and the steering wheel at the top had disintegrated! My best friend's Dodge ram's dash board crumbled and so did the plastic face pieces. We couldn't even buy parts of the dash from a junk yard because they deteriorate that fast! My shop services all makes and models. It isn't any cheaper to fix a Chevy than a Toyota. I have had literally thousands of Toyota's through my shops over the 30 years I've been here. Yes, not every car is perfect, but see if you can look at and compare the technical service bulletins which are issued on each make and model. You will find Toyota's do not have anywhere near the problems of many of the other products. I do not believe that every Toyota which is being recalled has a problem. I believe that Toyota is bringing them in, in some cases to idiot proof them because some of the public haven't the brains to put the floor mat which they unhooked to clean the car, back on the hook designed to keep the mat from sliding toward the gas pedal.
And the people not smart enough to know that a floor mat not designed to fit may possibly interfere with the brake, clutch or accelerator pedal and haven't the common sense to keep from installing it.
For those who may experience a pedal sticking and/or cruise control which might want to take over, Look to your RIGHT! The thing called a GEAR SELECTOR. IT CAN EVEN BE KNOCKED INTO NEUTRAL EVEN BY A PERSON IN THE BACK SEAT IN A PANIC SITUATION. THERE IS ALSO A THING CALLED AN IGNITION SWITCH!
AS LONG AS YOU DO NOT REMOVE THE KEY, TURNING IT COUNTER CLOCKWISE WILL JUST TURN THE MOTOR OFF. Both actions Will immediately cause acceleration situation to stop.
There are more Toyota's, Honda's and Nissan's from the 70's and 80's on the roads then you might think. I have rarely a week where I do not have at least one Nissan, Toyota or Honda from those time frames. Right now I have 1 1971 240Z, 1 1978 280Z, 1 1970 Datsun 521 pick up, 1 1981 Mercedes 300TD, 1 1983 Mercedes 300TD, plus my body shop is doing two restorations. A 1965 Elcamino and a 1960 Impala. Both have been sitting for over 20 years. The others are daily drivers. This doesn't include later model Chevy's, Fords, BMW's, Mercedes, Toyota's +++