U-Haul Complaint - Reservation is meaningless!!!
LAFAYETTE LOUISIANA, LOUISIANA -- I reserved (and I use that term loosley) a 26 foot truck to move localy about 3 weeks in advance. I gave my credit card # to "hold the truck" and went on with my plans. I even went to the location several times to purchase boxes and tape and other moving supplies. I tried to confirm once and was told that I would get a phone call no later than 5pm on the day before my reservation. No call. I called and was told that my reservation only ment that the price I was quoted was reserved. I was never told this by any represenative. I feel "dupped" and taken advantage of. I gave my credit card # to these people and they gave me a "reservation" that was meaningless!
On a side note: I called Budget and paid about 10.00 more but at least I got a truck. I was lucky, don't try your luck with UHAUL.