Bally Total Fitness Complaint - Once a nice Bally's now a "DUMP"
JAMAICA QUEENS, NEW YORK -- I have been a member since 1994 of Bally's Total Fitness and this is the first time I ever had to complain.
I was going to the Kew Gardens Bally's up until 2005 when I decided to attend this Bally's in the Jamaica queens section because it is closer to my home. In the beginning the gym was clean and well equiped. There was always a locker room attendant. Now this gym has turned into a dump.
Their machines are always breaking down. I once got on a PRECORE and one of the foot pads completely broke off. Luckly I did not get hurt. Out of all their PRECORE machines 1 to sometimes 4 are broken. Now in the aerobic room there are barely no work out mats. Whatever mats are left are torn and tattered. The free weight racks are barely full. Either some are missing(stolen)which are always the lighter weights and whatever weights are left the coating is falling apart or totally torn away from the weight. Now the steps for the step clases are either worn or damaged. I have taken a step class last week and I nearly slipped more than once during a class and every step I went to replace was no better. It was very frustrating to take a class and worry about falling.
Oh it gets better from here. There is a slow and growing infestation of "GNATS" in the shower area. One time I came home after using the shower at the gym and when I let down my hair I found a "GNAT" in my hair. Oh and I also must not forget about the broken latches on the doors in the toilet section of the bathroom. I had to jam my gym towel between the door to keep it close and from people walking in on me using the toilet. In this bathroom there is about 3 broken door latches. Oh also I have seen members leave their locks on the lockers over night. I thought you was not suppose to do that because they clip them if you do. Oh I must not forget about the HUGE dirty bath towels left on the floor and the constant, daily flowing garbage all over the locker room floor.
This Bally's use to be a an excellent gym. I don't know what is going on with management of this gym but if nothing is done somebody is going to get sick or hurt from this gym and I see lawsuits coming.