Barnett Chrysler Jeep Kia Compliment - Excellent service at Barnett Auto Dealership

Review by MIKEYMIKEQ on 2010-02-10
WHITE BEAR LAKE, MINNESOTA -- I singled out a Kia Soul Plus model and first went to Kia of Brooklyn Park to check it out. I was greatly disappointed in the frazzled and unknowledgeable sales woman. Her cell phone seemed far more important than talking to me about the vehicle and answering my questions. On a whim I then drove over to the Barnett dealership remembering they had Kias from my google map internet searches. To my great surprise, they had much more competitive prices listed for the auto I wanted. Karen Reeves came right out and welcomed me and soon we were taking a test drive of the Kia Soul. I have to tell you something, she knew so much about that vehicle that it sold me on the car with all the features and extras I didn't realize. Over all, SHE CARED about my needs and gave me the focused attention that I craved in this auto buying process, without being pushy. She asked all the right questions and had all the right answers on the vehicle and the process. I was toggling between a Mazda 3 and the Kia Soul with a boring Corolla trade-in. Lou the manager and I discussed and negotiated to the point of finding a satisfactory deal on the trade in and vehicle. There was a slight hiccup in the buying process with my trade-in and Lou took care of it, putting my worries to rest.

Then just to make the process even more impressive, Karen sat with me in the Soul one more time and went over all the features and my booklet and anything I needed to set up with the console. IMPRESSIVE INDEED!!! I know with auto buying it is hit-or-miss with who you get to help you... so be sure to ask for Karen Reeves!!! She is great. Thanks Barnett, Lou and Karen for the great service!!!

The Soul is so much fun to drive! Has a lot of great features for the price. Feels solid and thoughtfully designed. I love that my auto insurance dropped by $100 because of the awesome saftey rating on the car.

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