VRBO 127485 Complaint - Sandpoint, ID VRBO rental
SANDPOINT, IDAHO -- We are very disappointed in how the VRBO allows the owners to screen comments they don’t like! We rented a condo from Chris in Sandpoint, Idaho at The Seasons for 8 days (VRBO 127485) I have used VRBO many times without a problem, but Chris will not return our deposit. He said he was simply too busy running his two companies, he didn’t even attempt to explain why ! He told me if it was so important to get it back I should not have rented from them. He finished by telling me not to bother him again. This brings up a potential problem for all renters of VRBO listings, what recourse do we have! On our next trip to Idaho we are going to file a small claims action, but unless the court date falls at a time we are in Idaho, it is not worth the plane ticket to appear and try to get our deposit back. VRBO needs to revise their system and provide some security for renters.