Vonage Complaint - Vonage NOT unlimited
Vonage is not "UNLIMITED." It's 5000 minutes a month. I'm not saying its a bad deal but I called Vonage and asked them if there was any limit to the Int'l calling and I will quote what I was told, "Sir, yes you have unlimited plan. You can use it, however, people normally don't use more than approx 5000 minutes a month, but yes you can use it unlimited" This was a lie. When my services were suspended I made a call to them and was told that my usage is about 30% more than the "normal usage." After hours of angry conversation they finally revealed that the name of the plan is "unlimited" but it is 5000 mins. It is like coloring a house in white and saying "white house on sale." And by the way..they will not send you a notice of suspension. And I bet they will never admit that the plan is 5000 min. VONAGE has no ETHICS. They have a short term business plan. They will fail big time...in no time...!