Amazon.com Complaint - What Customer Service?
I attempted to download a program from Amazon. Of course they billed first thing in the process. Then I found out about some sort of helper software that must be downloaded before the actual program. Our firewall would not allow it. WHERE IS CUSTOMER SERVICE? I hunted and hunted for ANY way to cancel this contract. Came to the conclusion that there IS NO CUSTOMER SERVICE AT AMAZON. Been a long time customer mostly due to the low prices and reliability but I don't know if it is worth the money saved. Guess I'll see if Amazon gives away my future business for the $19 they got out of me.
EVERY seller will smile and treat you well when taking your money. The good or even mediocre ones help at least a little when there is a problem after the sale. The poor ones lock the door. This feels like a locked door and closed curtains.