BT Complaint - Free Flights

Review by GIZLER on 2004-09-29
IOWA -- Its ten years since the know Infamous Hoover Free Flight Fiasco in the UK. Maytag where the owners of Hoover Europe at the time. In recent months there has been a Frenzy of free flight offers that are not going to plan. BT offer of free flights when you subscibe to BT braoadband has hit problems with applicants complaining that they have not received their flights or been contacted by BT agent Rise Travel. Rise Travel are also handling a free flight offer for E & J Gallio the Wine people. These promotions atract very large numbers of applicants. They gain a lot of publicity, however when thing's don't go to plan the bad publicity can bite back. It would seem lessons have not been learn't from the Hoover Flight Fiasco.
Comments:8 Replies - Latest reply on 2007-09-08
Posted by GIZLER on 2004-09-29:
E & J Gallio also having problems with free flight offer through Rise Travel Ltd. Harry Cichy who you may all remember from Maytag & Hoover Free Flight offer is on the new trail. The Guardian Newspaper had a double page spread on The Real deal or a flight of fancy? Anger as another free flight offer stalls. Miles Brignall reports.
Posted by 1hung2lo on 2004-09-30:
Call them and ask to speak supervisor
Posted by Harrycichy on 2004-10-02:
Complaints on the BT Flight offer & the
E&J Gallio Flight offer range from applicants none of whom had been provided with their chosen flights, challenged the availabilty of the promotional flights and whether the promotion was adequately administered. Also a complainant, who was informed that the chosen flights could not be supplied unless accommodation was booked through the promoters or paid a £100 supplement, an objection has been made that the promotion was misleading because the restictions that applied to it were not stated. MKM Marketing Promotions & Rise Travel Ltd are handing these and may other Free Flight Offers. BT have addmitted to problems on the free flight offers.
Posted by Kellyseye68 on 2004-10-04:
MKM Group are behind these free flight deals Nelson House Park Road Timperley Altrincham Placed on the AIM stock market in June 2004. Two brothers are behind, MKM Mark Koch & Victor Koch.
Mark Kotch considered to be a International Playboy a Aston Martin DB9 sits in the car park of MKM. Has homes in Spain and Manhattan, founded MKM. Currently handling BT free flight offer and E&J Gallio free flight offer. Complaints gone it to ASA, Trafford Trading Standards and BBC Watchdog. Numerous complainants,none of whom had been provided with their chosen flights, challenged the availabilty of the promotional flights and whether the promotion was adequately administered. Is this free flight saga going the same way as the Hoover flight fiasco.
Posted by Harrycichy on 2004-10-05:
News Item in The Daily Mail 5 October 2004 " 5,000 hanging on in BT free flights fiasco." the Travel agent is Rise Travel owned by MKM Marketing promotions. Did you get your flight.
Posted by Harrycichy on 2004-10-17:
MKM & Rise Travel on BBC Watchdog over complaints on free flight promotions.
Posted by Harrycichy on 2006-09-17:
Ryanair are advertising 5 million Free Flights. You have to pay taxes,fees,charges & supplements. Customers may have the right to recover all of these extra charges.
Posted by Harrycichy on 2007-09-08:
Has Orange done a Hoover with its free flight offer.

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