Carnival Cruise Line Complaint - Mother with Pneumonia thanks to the captain
SAN DIEGO -- My Mother, Sister and Brother took a trip to the Mexican riviera last week, the room was so cold at 62° and we kept complaining to the captain, he said that all rooms were at that temperature. My Mother is 89 years old and she gets cold easily, the rooms don't have individual temperature gauges, my brother even tried blocking the COLD air coming from the vents, but wasn't successful. For the entire trip that lasted 1 week, my mother was cold and uncomfortable, every room they were in, it was COLD. I just finished talking to the unfriendly staff from the headquarters and she tells me that Carnival Cruises were not even going to compensate or credit my Mom's trip fare in any way, not even a "Get well" card?... Fricking A holes, that's the last time we take a cruise from hell like some people call it. My Mother is in the hospital with Pneumonia due to the extremely COLD temperature in her room and every other room, if she doesn't get better soon, or something happen because of that, it would be the last time anyone sails with Carnival Cruises. I promise you that!
You better pray!!!