24 Hour Fitness Complaint - Poor Maintenance
LAS VEGAS, NEVADA -- I have belonged to the Andre Agassi 24 hour Fitness center in Summerlin NV since they opened. I have always considered it a premium club until recently. It is beginning to take on a shoddy look and equipment and amenties are broken and down for too long. The area most noticeable is the pool area, steam room and sauna. The steam room has been shut down for approx. 2 months now and there is no sign of any work being done on it. The staff is nice enough and they say that they are working on fixing it, but I have heard the same basic story for 2 months. I switched to the sauna and twice have fallen when the bench came off as I was stepping down. The wood bench lays on the tile without being secured. The decking around the pool and jacuzzi is stained and has a black tint to it. The rinse shower by the pool is usually not working, cold or leaking, so I have to go into the locker room to rinse off to go into the pool. Actually the plumbing has never been very good at this location, with the shower drains backing up and some of the hot/cold faucets reversed. I have stopped recommending this club and recently moved some of my family to another competitive club. If things don't improve soon, I will be joining them. This facility has a good location and good potential, but it obviously is not being maintained at a level equal to its initial reputation. Too Bad......
More Reviews on 24 Hour Fitness: