Mobile Device Protection MDPA (Wirefly) Complaint - Worst Rip Off - Cell Phone Insurance With Wirefly

Review by otok on 2010-02-12
Contract says everything in the box is insured but when the charger stop working they said they can't help me and when I ask for a refund they canceled my contract without a refund, don't do business with these guys.
Comments:1 Replies - Latest reply on 2010-02-25
Posted by Wirefly_Kim on 2010-02-25:
I work at Wirefly's HQ, and would be happy to look into your order and see what is going on. I do apologize that you have ahd such an unpleasnat experience. It does not sound right that we would have cancelled your contract. I am also concerned that our agents were not more helpful to you with the problem you experienced. If you would please send me an email with your order number and a contact number, to onlinesupport@wirefly.com, I will look into your order and see what we can due to resolve this for you. This is not a normal experience we want for you or any other cusotmers, so I would like a chance to see what we can due to make this right for you. Sincerely, Wirefly_Kim

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.