Dish Network Complaint - Awful Customer Service and Scam Alert
Consumers beware of Dish Network!!! They are unethical and they will scam you every chance they get. When I went to cancel my service they told me I signed a 24 month agreement, which I never did, and when I asked for a copy of the contract with my signature, they lied and said they have a contract with my signature and will ship it to me. I never received it, and then I asked again for a copy of the contract I signed, they lied again and said they will ship it to me. By the third time, I talked to a representative that said they actually don't have a contract with my signature. Then when I tried to cancel my service again, they tried to charge me an "Activation Fee" because it was company policy. They kept changing their story and using manipulative methods to try and get me to pay more money out of pocket. After hours on the phone they will still bill me an Activation Fee of $100 and also the return shipment of the receivers, which totals to $26. I will fight this to the end and will not pay for something I did not sign up for. Hope you will never have to go through this, I feel so cheated and used. Dish Network does not have good business practices, and will be reported to the Better Business Bauru. I strongly suggest going with Comcast or someone else, because Dish Network is not here to service customers, but to swindle them.