Rent-A-Wreck Of America Complaint - Rent a Wreck. It's all in the name
SEATTLE, WASHINGTON -- Worst experience of my life. It's all in the name rent a WRECK. I called ahead of time to insure they can rent to a 24 year old and they confirmed. When I got to the car rental place they said they do NOT rent to anyone under 35 and they need a $100 deposit. The cars had over 160,000 miles on them, oil light and engine check lights on. Their hours of operations are ridiculous. No one picks up the phone when you call. If they do answerer they will be sure to tell you that they are the manager. The car they gave me had a broken seat. It hurt to sit down in this seat. BROKEN. Stunk like cigarettes. When exchange the car no one was there. I called no one answered. Mind you this is 1:45 PM. I called them and had to wait for 45 minutes for them to come back to their place of work. They finally got me a new car which turned out to be worse then the first one I rented. When I demanded a new ride they told me this is all they had. NEVER RENT FROM RENT_A_WRECK NEVER! it's not worth the savings
They kept my deposit for god know what reason. I'm currently fighting with them to get it back with no luck.