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Westco Dry Cleaning Complaint - Westco Dry Cleaning-"Mr. Winkle"

Review by TSMITH1 on 2010-02-12
450 S MERIDIAN RD, IDAHO -- I took my coat in to get fixed with specific instructions not to STITCH it. It was a very small slit and I wanted it repaired with an internal stitch. Apparently, this was too hard for the dim wit clerk to understand so what happens, they stitch my coat. They turned a 1/4" slit into a 2" stitched up mess. It looks absolutely pathetic. Not to mention, they lost my coat for a week. I could go on and on about their terrible customer service, terrible repair work and terrible conflict resolution but I won't. Just do me a favor-never take your cleaning or repairs there. It is horrible.
Comments:2 Replies - Latest reply on 2010-02-12
Posted by BEJ on 2010-02-12:
How do you expect them to repair the coat without stitching it. I guess that I do not understand what an internal stitch is when it comes to repairing fabric--but then again it is not my profession.
Posted by Anonymous on 2010-02-12:
Mr. Winkle? This is what popped in my head:

http://www.mrwinkle.com/index1.htm

Seriously though, you should find someone who only does tailoring and not a combo business.


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