Bank of Montreal Complaint - Bad Customer Service

Review by masonronald on 2010-02-13
MONTREAL -- I usually do not complain about anything, but the Bank of Montreal branch located in Decarie/Plamondon in Montreal its not the best when it comes to customer services... I am not saying BMO is a bad bank but this particular branch is very very slow and has a not too cooperative friendly Manager, things seem to work backwards or way back in time, everything takes weeks for them to understand it is also very very disorganized, the Investors-line its bad too of course there is always a 1800 that you can use if you want to be transferred around 5 different people, my complaint its because all this can make you waste a lot of time = $$$$.


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