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Alltel Complaint - Complaint same as others - Alltel cell phone none service
Alltel cell phone none service - Complaint
I have been with Alltel for 3 years. My job took me to a location that did not have service. I figured this temp job was only going to last a couple of months so just leave well enough alone. On the 6th month of no service the position became no longer temp. I informed them their was no service, the man on the phone said he agreed. However after they sent a representative with his little tester to my sight (now a month has pasted)it was determined "no Service." Now that I have the repr's approval I call Alltel again and they say nope you are breaking the contract so it will cost you $200. dollars. At this point Alltel say I will send "at no charge a booster" to see if that fixes the problem. I said if that is what you need to do then do it. At the same time I told him I will keep the phone and service since my contrat will expire a few months from now and it is less than the 200.00. I reduced my service to the lowest possible and thought that was the end.
Two months later after the booster was delivered which never left the box and I had moved again. Wonderful Alltel steals from my checking acct. 495.00 for the booster. Now that is another story and just as good a customer service from Alltel
When I am out of this contract I will never use them or Verizon again. When I saw this site on the internet I knew I had to respond. I hope it does someone good. Also do not allow anyone access to your checking account they will rip you off.
Two months later after the booster was delivered which never left the box and I had moved again. Wonderful Alltel steals from my checking acct. 495.00 for the booster. Now that is another story and just as good a customer service from Alltel
When I am out of this contract I will never use them or Verizon again. When I saw this site on the internet I knew I had to respond. I hope it does someone good. Also do not allow anyone access to your checking account they will rip you off.
Comments:
Posted by localgod on 2010-02-14:
"Alltel is now a part of Verizon Wireless in your market, creating America's Largest Mobile to Mobile Calling Family — 80 Million Strong! We'd like to invite you to shop verizonwireless.com and explore the full lineup of products and services available on America's Largest and Most Reliable Wireless Network." - I'm sorry, I don't think Alltel will respond to this complaint. Concerning the booster, find and return ASAP!!! Whomever will take it...don't delay...sell it on eBay...whatever, get rid of it!
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