DirecTV Inc Complaint - Unauthorized billed my credit card
I authorized the use of my credit card for the deposit for direct TV cable service. On the 29th of January, I received a call from the fraud department of my credit union and learned that Direct TV had tried to put through 6 transactions, all within minutes of each other totaling $922.00.
At which time $737.81 when through, then on 2/3 they put through an additional $184.45. Upon contacting DTV and getting nowhere- except to be told it was for four boxes - which she only had l and that was one she bought and paid for at Best Buy- that DTV claims belongs to them.
I contacted my attorney, he has wrote DTV and spoke to someone a supervisor that handles complaints,
and was told the money would be credited back to my debit card. That the charges for 3 boxes was in error. I don't have an
account with DTV. As of this date I have not received a cent back. After speaking to this man again yesterday, I was told it was credited to my DTV account - again I told him I did not have an account with DTV and needed my money back in my checking account. He assured it would be there by 4:00 P.M. It wasn't I called again and was told "he was working on it"
My husband and I are disabled, on a fixed income with over $200.00 now in returned check charges - what else can we do?
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