Consumer Cellular Complaint - Excess Minutes/ Overpricing - Airtime minutes

Posted by NanS123 on 2010-02-14:

Well listening to your voice mail always comes out of your minutes since you are using airtime to listen. Thats nothing new. Are you sure that you are actually not using minutes when you are talking over internet? I'd check that out with your provider because that may well be where your minutes are going and what's causing your overage if that's not working.

Posted by madconsumer on 2010-02-14:

with at&t, voicemail is not minutes chargable.

Posted by Soaring Consumer on 2010-02-14:

With a Go Phone they charge you for using voicemail.

Posted by CrazyRedHead on 2010-02-15:

There is no charge to your go phone account if you check using a LL phone. It is time to read the particulars of your account and there charges.

Posted by ProConsumer on 2010-02-15:

You are right Crazy! I saw this review yesterday and didn't know about the voicemail charges until I checked the particulars of my account. Check from landline = no minute usage. Check from cell phone = minutes will be charged against your allowance.

Posted by Watson48 on 2011-01-31:

We share the same complain to Consumer Cellular. I was also overcharged when I was still using this provider before, thing which I never experienced with Just5. Just5 is my present provider now. Unlike Consumer Cellular, Just5’s affordability is for real! Their calling plans are cheap, especially that the minutes of their offered minute plans expire in 90 days. So when I avail the cheapest minute plan, which costs $10, I’m only paying $3.33 each month for it.