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Super Shuttle - Veolia Complaint - Left Standing - Regular Service Pick Up To Go To Airport

Review by bro1 on 2010-02-15
LOMBARD, ILLINOIS -- I was 2 minutes late for the start of my 15 minute pick up window and the shuttle had left. Upon calling service I was informed I should find my own way to the airport.

Asking for a refund is hard work - history:

Called corporate on the day
Called local service 6 days later
Called 3 days later
Called 4 days later

Each time I was promised a call back that did not happen, whilst they "investigate".

I will continue.
Comments:1 Replies - Latest reply on 2010-02-15
Posted by madconsumer on 2010-02-15:
"I was 2 minutes late .."

was this 2 minutes before the 15 minute start time or at the end of the 15 minutes??

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