Fifth Third Bank Complaint - Payment two days late? Expect Harassing Phone Calls
CINCINNATI, OHIO -- Car loan from 2005 is almost paid off. We have NEVER missed a payment. NOT ONCE. This month's payment is late by about a week (due 2/2, with a 10 day "grace period", my husband usually sends it out that week). We had a HUGE snowstorm last week - 36 inches of snow in a five-day period - so mail is delayed. Our payment is late and there is no option to pay online. Started receiving phone calls on 2/12. Over the weekend (2/13-2/14) we received about 13 phone calls from Fifth Third Bank. I asked them twice not to call back. They did. I received another call from them this morning at 8:30. They call from another country and you can barely understand the representative due to poor English. I told them the check was sent and they still call. If this is not harassment, please tell me what is. My husband and I are professional people who pay our bills. We do not deserve this type of treatment. I will never, EVER again do business with them. I will tell everyone I know to avoid them.