Shuttle Computer Group Inc. Complaint - Doesn't honor their warranty's and gives you the run around.
CITY OF INDUSTRY, CALIFORNIA -- This company does not honor their warranties. Been trying to have computer fixed. This is since Jan 2010 (early) and it is now the (middle) Feb 2010 sent twice. Regarding fan wasn't working first came back with bad motherboard. They say they run test and it show it's works fine. It's their word. The way they do business I wouldn't take that word from them. Their customer service skills need a lot of work on. They won't listen to what you say. Plus, when you call just go right to #5 customer service other wise it just rings and rings with the other sections. I wouldn't buy any of their products. They take you money and give you junk as a product. Beware of this company and policies wouldn't want anyone else going threw what I am. It's crap that you have to be put threw crap for your rights as a consumer. This type of thing sickens me that companies can get away with some of their service practices. Just beware of Shuttle Computer Group Inc???