Roamans Complaint - Roamans Catalog /never again
FLORISSANT, MISSOURI -- I purchased some clothing from Roamans that didn't look like the catalog.
It also didn't fit., so I used the free shipping return label and drove
to the UPS facility to mail it back.
The free shipping label does not include pick up from UPS. The next month
I got a bill for $21.00 for shipping of the merchandise. I did not pay it.
It was supposed to be free. I kept getting the same bill. I ignored it.
They put a $20 late fee onto it. I then got a notice it was turned over
to a collection agency. Today I had to pay another fee of $10 to them to
take it off my credit report, plus the late fee and the original shipping.
All in all I had to pay $51.00 to return an item I did not use.
So, here's the deal...If you want to be treated like this...keep shopping with Roamans. I never will again.