Methodist Hospital Complaint - Attempts at bill collection
SAN ANTONIO, TEXAS -- I want everyone out there, especially those who reside in South Texas, to be aware of what a horrid team of unprofessional, inarticulate, pushy, rude, and uneducated people that Methodist Hospital in San Antonio, TX has working for them in their collections division! One week after severe heart surgery I was contacted at home by one of these ridiculously rude people who were so pushy about receiving payment for charges I had incurred not even one week prior at their facility! This woman who called was obviously so uneducated, and repeatedly asked for my debit card number, and said "can't we just pay $50.oo right now? I am acutely aware, being in the law enforcement profession, of telephone scams where people's credit card information is requested, then used for malicious purposes. This woman was crazy to think I would be so foolish, and to be asked to pay so soon after my surgery! To compound matters, Methodist Hospital had their team of bullies called my house about three times in the period of a week, sometimes late into the evening when three year old was just lying down to sleep! I understand they need to be paid, but not every American family can just whiip out a credit card or check for hundreds and thousands of dollars, especially when that person is still at home trying to recover from the procedures! It was ridiculous. Now they have forwarded my claim to a "collection agency." I say BRING IT ON. THEY WOULD HAVE GOTTEN PAID HAD THEY BEHAVED IN A PROFESSIONAL AND COURTEOUS WAY, AND THANKED ME FOR USING THEIR HORRENDOUS FACILITY FIRST AND FOREMOST! Beware of this hospital that bears the name of a religious sect who care for sick people. I have experienced more stress and heartache at their hands than my heart condition!