Dollar Rent A Car Systems, Inc. Complaint - Too many hidden charges
Purchased a vacation package for my husband and myself as a Christmas
gift. Package included airfare, hotel and car rental for a mid-size car.
Upon arrival at Tampa airport, we were given a Ford Focus (mid-size?).
It was the most uncomfortable car to travel in. When the counter person
asked for my driver's license, I told him I was not going to be a driver,
just my husband. He said, "That's OK. I still need to see it". A month
after we got back from Florida I received my credit card bill and there
was a charge of $134.97 from Dollar. When I called to question, I was
told that $69.97 was for the additional driver and the rest was for
taxes, etc. When I said that I wasn't an additional driver, I was told that because I made the reservations using my credit card, I had to be a
driver. What bull!!! I am so angry with Dollar. I've told all my co-workers and friends to stay away from them. They have made no attempt to
make things right, so these bad reviews serves them right.