DirecTV Inc Complaint - Do not sign contract with Direct TV
This is first company I came across which ask people to sign contract for specific amount and for specific time. Before your cotract gets over they hike the price. I sign up 2 years contract with DTV last Dec 09. I was told that for next one year I will be paying 35.99 for preferred choice package and there will be $6 monthly fee for DVR service. I was also given $10 credit which I never get for last 2 months. After 2 month my monthly package fee increased from $35.99 to $38.99 and DVR fee is increased from $6 to $7. Customer service is very poor. They don't know how to talk to customer. There is hours of wait time if you want to talk to supervisor. Dish network is much than DTV.