PayTel Complaint - No Refund
NORTH CAROLINA -- My name is Carol Bennett. Paytel allowed me to open account knowing the Correctional facility did not use Paytel. I requested my refund by e-mail months ago. Doi need to email again. It was very easy to set up account, but hell to get my money back.
Company Response on 2/22/2010:
We apologize for the frustration you have experienced with our company concerning your refund. Please email us at firstname.lastname@example.org with your name, address, phone number, and PIN and we will reseach your account to determine if we have processed a refund for you.
In the future, if we fail to meet your needs, you can email a manager at CustomerRelations@paytel.com and your request will be addressed the same day.