Ceramcor Complaint - Ceramcor Xtrema cookware is lovely but costs too much to break so easily

Review by toniflute on 2010-02-19
Last July I purchased a ceramcor xtrema 12 inch frying pan for $149. About a month ago I was placing it in the sink to clean it, it slipped slightly to the side and broke into three pieces. I purchased it from Mercola.com who said too bad so sad breakage while cleaning not under the warranty. The owner of Ceramcor offered to send me a new pan for his cost of $60. I seriously considered this offer because I really liked the pan otherwise but then I would have paid a total of $210 for a pan that can not be counted upon to stand up daily use in a kitchen, at least in my view.
Comments:3 Replies - Latest reply on 2010-02-19
Posted by Justusryan on 2010-02-19:
$140 for one cooking pan?! Yikes.... that pan better be doing the cooking and serving the food to me while I relax for that price!
Posted by Anonymous on 2010-02-19:
"it slipped slightly to the side and broke into three pieces."

Sadly that is not considered a defect. That is considered human error. YOU in essence broke it.
Posted by Anonymous on 2010-02-19:
I am surprised it broke that way! Those pans stand up to some tough treatment.

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.