Sears Complaint - "Warranty" - what a joke
My six month-old Kenmore Elite dishwasher broke down (Sears top-of-the-line). The failed part, a water pump, is on back order and will not ship until three weeks and three days after the technician ordered the part.
According to the Sears Home Services / Warranty Dept., they will not consider replacing the dishwaher until thirty one days has past.
I waited for a service appointment. Now Sears wants me to wait four weeks to see if the part arrives. Then, I must wait until a service techinician can come back to my house. This is Sears idea of a 'warranty'? After twenthy two years as a Sears customer, I will NOT purchase future appliances from Sears!