Harmony Honda Compliment - Amazing Service, Friendly Advice, Prompt Delivery
KELOWNA -- I really do not write reviews very often on the complimentary side. Usually I will write something when things go wrong. This time is different, I feel compelled to do a little good with my review of the service that I received from the professional group at Harmony Honda in Kelowna. I traveled to Kelowna in February of 2010 from my hometown of Vancouver to visit relatives. I am normally very busy with work at home and have no time to shop for cars. I always stick to the Honda brand and was trading in a 2005 civic reluctantly. After my trip over the pass and up to the ski hill in Kelowna I was ready for a 4 wheel drive vehicle.
From the time that I arrived at Harmony Honda in Kelowna I was greeted with a smile and friendly staff. The receptionist was professional and courteous and the salesman Dave was very helpful. There were no hassles with an appraisal of my car when I arrived and while they looked at my car I test drove my new Honda CRV. Dave did a fantastic job explaining all of the new controls to me and took me on a longer test run to make sure it was the right car for me. He also suggested some terrain and hard braking to demonstrate how good the CRV is. I was sold.
I was in and out of Harmony Honda very quickly as I told Dave it was important to me that I visit with my family. Dave just said don't worry and I was somehow at ease that it would be handled with care. My car was ready and George in the office was very prompt and courteous calling insurance in to get that switched to the new car. I was done by noon and my new gray CRV looks amazing with a hood deflector and roof rack installed too.
I have to say I would drive from Vancouver just to buy from Harmony Honda and would recommend Dave Stratton to anyone looking for amazing personalized service.