Fromyouflowers.com Complaint - Onlineflowers.com ripoff - floral arrangement delivery
floral arrangement delivery - Complaint
I ordered an arrangement for a sick relative in the hospital. I had all the information except the room number. That shouldn't matter because a florist does NOT deliver to the room. Flowers are taken to the front desk of any hospital and a volunteer delivers them to the room according to patients name! The next day flowerforyou e-mails me that my order is being held pending room number at the location I gave them to be delivered. Now mind you I get home at 6:30pm so that is when I checked this e-mail and called them back after making several calls to get the room #. They could not guarantee me next day delivery. The following evening my relative was being discharged and flowers STILL not there. I called flowersforyou back and gave a home address for the delivery, this was on a Saturday, I was told the home deliver could not get there until Monday!!! This is 5 days after the order has been placed. I demanded a refund.
I will NEVER EVER use this site and I'm telling everyone.