Just Brakes Complaint - Hit the Bank...For Just Brakes
I have a 2008 Jeep Compass...I had started to have an occasional squealing issue when braking. I thought it odd that they would do this at 35k, but figured I should have them checked out, JUST IN CASE. Due to my work schedule for the next 3 weeks, I would be unable to make it to the dealership during business hours. So instead, on a Saturday, I stop in at the JUST BRAKES on Louetta Road, Spring, Texas to have them inspect and repair.
It sounded like disaster from the start. First...They only have HALF my brakes pads in-stock. That DQ'd be from the 99.88 special. Then after they dismantled all four tires...a young man wants to walk me on my inspection. My stomach begins to turn as he states "Crystallizing Front Pads due to excessive heat exposure" "Rotors in need of repair" "Back calipers are sticking causing delays and unnecessary wear"......GRAND TOTAL WAS $561 and change.
I simply told them to put my car back together and I would have a friend take it to the dealership on Monday. My excuse was, "There it will be free under warranty"
I get a call from the dealership on Tuesday to report to me that NOTHING IS WRONG WITH YOUR CAR. I asked about the "crystallizing pads" and they explain that my car has SEMI-METALLIC BRAKE PADS....they are comprised of little pieces of metal...thus causing an occasional squeak or two from time to time as they wear down. GRAND TOTAL WAS $0...no repair needed.