CONNECTICUT -- I love reading about all the stories SLAMMING FIRESTONE. I think it is funny how everyone can condemn a company over one bad experience at one single store. I bet these same people that at sometime got poor service at a restaurant or other kind a service industry. Do you think they called up their managers, reported them to the BBB, or went home to slam them all over the Internet to whom ever would listen. The answer is NO!! These are the kind of people who like to cry wolf and prey on the system to try and get everything for free. Sadly enough most of the time it works and innocent and honest people are dragged through the ringer over some customers lies!! As far as price gouging as another review suggested Firestone is just like any other store that you shop at. They all have a mark up no matter where you go and what kind of sale it is. Whether you go to the store, mall, shop, or how about an amusement park. Funny thing tho amusement parks have the worst mark ups of any industry and yet nobody slams them or reports them to anybody. How about instead of just finding a car that looks cool or goes fast, how about someone actually looks into the cost of maintaining a vehicle before purchase. I myself have been using Firestone for the past 8yrs and have had no problems yet. In fact I recommend all my family and friends to go there too. I strongly recommend Firestone to anyone who is looking for good quality work.