Ameriprise Auto and Home Compliment - Very Good Service - Auto

Review by Linda11111 on 2010-02-22
I have dealt with a few Insurance companies regarding claims and I thought Ameriprise's service was very good. They responded quickly and walked me through what I could expect. I have read the other reviews and I am a little shocked on how they were handled. I wonder if it was a misunderstanding with Ameriprise. I know I asked a lot of follow up questions to make sure I knew what to anticipate. I was not at fault for the accident and my claims representative walked me through a couple options. They told me I could work with the other insurance company or I could work with them. I chose to work with the other insurance company but my claims representative told me if I had any issues to get him involved and he would follow up with the other company. I was very happy with the overall experience. Just make sure when working with Insurance companies, you know what each other is doing and what options are available for you. Overall great rates, and very good service.
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