J. Jill Compliment - Exceptional Service
CENTER VALLEY, PA -- First, I'd like to say that any company that is associated with a catalog and allows you to order from that catalog simply by calling the store, then gives you free shipping, is great.
However, J. Jill recently exceeded my expectations by not only fulfilling that arrangement, but the Assistant Manager of this particular store was wonderful while taking a complicated order over the phone for me. There was some confusion with a gift card I was using, and long story short, she never demonstrated anything other positivity and cooperation. She never appeared bothered or annoyed by a situation that could have been easily frustrating.
I love this company, love the clothing, and most of all I love the service.